Frequently Asked Questions
Everything you need to know about shopping with Banana Moon Clothing.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please use our online portal to generate a return shipping label.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery dates are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.
How can I track my package?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to follow your parcel's journey.